Introduction As millions rely on digital banking for their daily transactions, connectivity issues can significantly disrupt users’ lives. One of the largest ...

Introduction The booking process is a critical component of travel and hospitality industries, serving as the gateway for consumers to secure accommodations, ...

Introduction Turkish Airlines, the national flag carrier of Turkey, has grown to be one of the most significant players in the global ...

Introduction In today’s fast-paced digital landscape, customer experience (CX) has become a vital component of business success. Companies are increasingly recognising the ...