How downdetector monitors real-time service outages

Introduction: Why downdetector matters
In an increasingly connected world, knowing whether a website or online service is working is essential for individuals and businesses alike. downdetector offers real-time information on the status of websites and services, helping users and organisations identify outages quickly. Its role is relevant to anyone who relies on digital services — from consumers checking social networks to companies monitoring customer-facing platforms.
Main body: How downdetector works and what it covers
Data sources and methodology
downdetector compiles information primarily from user outage reports. These reports are collected from several sources, including the page for each website on downdetector itself and activity on Twitter. The platform aggregates this input to present an up-to-date picture of service availability. As one description notes, “Downdetector.com scours Twittersphere to detect service outages faster,” highlighting the emphasis placed on social signals in its monitoring approach.
Scale and ownership
The service tracks over 12,000 services internationally, covering a wide range of websites and online platforms. In August 2018, downdetector was acquired by Ookla, the company best known for Speedtest.net. That acquisition brought downdetector into a wider portfolio of digital measurement and diagnostics tools under the Ookla brand.
Public presence
downdetector maintains a public-facing presence beyond its website. Its Facebook page lists notable engagement figures, with around 80,076 likes and approximately 405 people talking about the page, reflecting an active user base that can contribute to outage reporting and discussion. The platform also promotes itself with the tagline, “Real-time problem & outage monitoring,” underlining its core purpose.
Conclusion: Significance and outlook
downdetector serves a practical function by turning user reports and social media signals into timely alerts about service disruptions. Now part of Ookla, it combines community-sourced reporting with broader measurement expertise. For readers, downdetector offers a quick way to check whether issues are local or part of a wider outage, and its coverage of thousands of services means it remains a useful reference for anyone affected by online interruptions. As dependence on online services grows, tools that aggregate real-time reports will continue to be significant for transparency and rapid response.









